Marketplace rules

What may be listed

Physical goods you own outright and can post: watches, phones, laptops, cameras, audio equipment, bags, jewellery, collectables, instruments, tools. If you can describe it accurately, evidence what it is, and put it in a tracked parcel, it is probably fine.

What is refused

Replicas and counterfeits. Including anything described as a “homage”, “rep”, “inspired by” or “AAA”. There is no version of this that is acceptable here.

Anything you cannot evidence. If you cannot show what an item is — serial number, receipt, provenance, or simply clear photographs of the actual item in your possession — it will not be published.

Digital codes, accounts and licences. Gift card codes, game keys, software licences, streaming or AI accounts. We cannot verify these, and a stolen or already-redeemed code is indistinguishable from a good one until the buyer tries it. We sell digital goods ourselves, from sources we control; we do not resell other people’s.

Stolen goods, and anything with a removed, defaced or altered serial number.

Regulated and restricted items. Weapons, drugs and paraphernalia, prescription medicines, tobacco, alcohol, live animals, human remains, hazardous materials, anything requiring a licence to sell, and anything that cannot legally cross a border.

Financial instruments. Cryptocurrency itself, gift-card-for-crypto swaps, prepaid cards, cash, and anything whose substance is moving money rather than selling a thing.

Adult content, and anything sexual in nature.

Recalled goods and items subject to a safety notice.

How your listing is reviewed

Every listing is read by a person before it appears, usually within a day. That is slower than publishing instantly and it is the point: an unreviewed marketplace fills with counterfeits within weeks, and when buyers stop trusting listings it is the honest sellers who lose their audience.

We may ask for more photographs, a serial number, or proof of purchase before publishing — particularly on anything high-value or easy to fake. Refusing to provide it is itself an answer.

Describing your item

Photographs must be of the actual item, taken by you. Stock images, manufacturer press renders and photos lifted from another listing are not acceptable, and are usually the first sign that an item does not exist.

Condition must be stated honestly, including the flaws. A scratch disclosed in the listing is a detail; the same scratch discovered on arrival is a dispute you will lose.

Shipping

Tracked, and to the address the platform gives you — never to an address a buyer sends separately afterwards. That redirection request is the oldest trick in marketplace fraud, because a parcel delivered somewhere other than the recorded address destroys your evidence that it arrived at all.

Ship promptly. A payment sits in escrow until delivery is confirmed, so a slow dispatch delays your own money before it inconveniences anyone else.

When a rule is broken

Depending on what happened: the listing is removed, the sale is refunded to the buyer from the held funds, and the account is suspended. For anything suggesting stolen property or fraud, the account is closed and we keep the record.

Held funds relating to a disputed sale stay held until it is resolved. That is what the hold is for, and it applies in both directions — a buyer making a false claim does not get a free item either.

Reporting something

Every marketplace listing has a report link on its page, and anyone can use it — including people who have not bought. The person best placed to spot a counterfeit is often a rival seller or an enthusiast, not the buyer. Reports are read by a person, never shown to the seller, and never trigger an automatic takedown: a removal button operated by strangers would be a weapon pointed at honest sellers.

See also the seller agreement, which covers fees, payouts and the commercial terms, and how buyers are protected.